Any questions? Need help shipping your items?
Call us at (NEW) PHONE# COMING UP Mo-Fr 8am to 8pm EST
or email us at

Sitemap  |  Contact  |  Privacy Policy  |  Terms & Conditions P3M Refining, your 100% Canadian owned and operated Gold Buyer.
We buy gold, silver and platinum jewellery, dental gold, old gold. P3M Refining Ltd., the gold buyer of your choice.
Terms and Conditions

The following Terms and Conditions (hereinafter 'agreement') govern each transaction between you and P3M Refininig Ltd. ('we', 'us', 'our' or 'P3M') and are legally binding on you as a visitor/user of our Web sites (, and/or as our customer and inure to the benefit of P3M Refining Ltd. and its successors and assigns.

As a condition precedent to you being able to use any of the tools, functions and services provided to you by our sites, you must read and agree to be bound by each and every one of the terms and conditions contained in this agreement. Should you access any component of our sites, or use any tools, functions or services that they offer, view any text or graphics published on this site, or use any of our services, including services not available directly from our site, request a "Express Return Envelope" from us via either placing an on-line order or by telephoning us to make that request, or sent any material to us, any of such activities on your part means expressly that you have read this agreement and agree to be bound by the terms and conditions contained herein. Should you not agree to be bound by each and every term and condition contained in this agreement you must leave this Site at once and you may not engage in any business activity with us nor contact us to obtain any information. We may post rules, guidelines or policies. Upon the posting of such materials, they immediately become incorporated by reference into this agreement as if fully set forth herein. We have published a privacy policy. The privacy policy is hereby incorporated by reference into this agreement as if fully set forth herein.

This site may contain typographical errors or mistakes, and we disclaim any responsibility for such errors and you agree to hold us harmless from any legal responsibility for such errors.

We may revise or modify any portion of this agreement at any time without notice to you. You must read this agreement each time you visit our site or use any tool or service that we provide to you via this site or elsewhere, to ensure that you are aware of our current Terms and Conditions. Any usage of this site or tools, functions or services that we provide you means that you have read the most current version of this agreement and you agree to be bound by the terms and conditions of the latest version of this agreement.

General Rules Regarding Site Usage

Site visitors may not violate the law of any jurisdiction while visiting our site or using any tool or service that we provide. Conduct any activity that is harmful or detrimental to our site as solely determined by us.

You warrant to us that you:

  • have attained the age of majority in your jurisdiction, in order to use the site or any services provided here, to order an "Express Return Envelope", send us your gold, jewellery or other property or to otherwise conduct business with us. You represent and warrant you are at least 18, 19 or 21 years of age, depending on the age of majority in your jurisdiction, and that you have the legal capacity to enter into this agreement. If you are not at least 18, 19 or 21 years of age, depending on the age of majority in your jurisdiction, you must exit the site immediately and may not use or access the site or print or download any materials from the site whatsoever.
  • are the actual legal owner of any and all gold, jewellery and other property sold or attempted to be sold to us and acting on your own behalf and not as the agent or representative of another person. And that said property is not from, or the result of, illegal activity in this country or any other country.
  • will not cause us to be in violation of any anti-money laundering, anti-terrorism, or other applicable law of Canada, any state or any foreign country by any transaction initiated by you.
  • you agree not to send in materials containing the following: Arsenic, Beryllium, Bismuth, Cadmium, Mercury, Selenium, Tellurium or any other deleterious elements.
We may request documentation or other proof of compliance with these requirements.

Guaranty Against Loss/Limitation of Liability

In the event you properly use our provided mailing kit ('Express Return Envelope') and the mailing kit is initially scanned (or some other evidence of receipt) by the carrier, your items will be insured against loss for one hundred Canadian Dollars (100.00 CAD). In the event you use your own packaging, you must insure your property with the carrier for its full value and if it is lost or stolen prior to reaching P3M Refining Ltd. you must make a claim against the carrier. If you wish to insure your 'Express Return Envelope' for more than one hundred Canadian Dollars (100.00 CAD) you may do so by selecting the desired maximum insured value in our Payment Estimator before submitting your data. We utilize the services of third party carriers such as the Canada Post for the delivery of our packages. The tracking applications of these third party carriers will be the sole proof that your items were mailed to us. We reserve the right to reject delivery of any 'Express Return Envelope' or package which appears to be damaged, opened, or tampered with. We will have no liability to you for any such attempted delivery or return of any such items.

If the delivery of your Package, Envelope or 'Express Return Envelope' is accepted, P3M will be liable only for the least amount as established by one of the following three appraisal methodologies:

  • 25% of the certified appraised value of your items if appraised within 90 days. P3M reserves the right to verify the appraisal document with a third party.
  • The lesser of the current market liquidation value of your items, or one-half the wholesale value of your items.
  • The sum of three hundred Canadian Dollars (300.00 CAD). You expressly acknowledge and agree that if you do not provide an appraisal for your items which was issued not more than 90 days prior to your claim of loss, P3M's determination of value shall be conclusive and binding and in any event P3M's liability will be capped at one hundred Canadian Dollars (100.00 CAD).
By submitting the item, you explicitly and expressly accept this limitation of liability. You are free to insure the items sent to us for any amount that you wish. P3M, however, will purchase insurance for returned items in the manner and at the amount as set forth herein regardless of the amount of insurance purchased by you regarding items sent to us.

Return Insurance Liabilities

By offering merchandise for sale to P3M (and sending the same to P3M for evaluation regarding potential purchase by us) you understand and expressly agree that you will be offered the fair market wholesale value as established by us for such items.

  • If you are not satisfied with our quote or for any other reason want us to return your items, simply call us at (NEW) PHONE# COMING UP or email us at within 5 business days of receipt of our offer and you will receive instructions for the return of your items. You will have to pay a shipping charge for such material to be returned to you. You understand that failure to adhere to these procedures might result in the processing of the contents that you submitted and that once processed the items will not be able to be recovered.
  • You should not submit non-precious materials. If you have submitted 100% non-precious materials, you will have to pay a shipping, handling and processing charge for such material to be returned to you.

For all material to be returned to you P3M shall, in its sole discretion, choose the return carrier, insurance provider and receipt verification method for each such transaction. We will insure your material for one hundred Canadian Dollars (100.00 CAD) regardless of what it was insured for when mailed by you to P3M. If you wish to have your return items insured for a higher value than one hundred Canadian Dollars (100.00 CAD), you have to notify us. The additional cost will then be added to the shipping charges mentioned above. You agree to waive any losses not covered by the amount of insurance purchased accordingly by us. In the event the items returned to you are lost, your sole remedy is to seek reimbursement via the insurance carrier and such losses and claims are subject to the terms and conditions of the insurance carrier and the policy purchased by P3M on your behalf.

Offers of Purchase (including offers by mail, phone or e-mail)

You may request or we may provide verbal opinions, offers or estimates via e-mail or telephone for your material at our discretion to best serve the interests of the parties. Such offers may, at our discretion, be recorded. Please note that these estimates are based on the information that you provide to us so they may differ from the quote we will provide to you via phone or email by the time we have physically received and evaluated your material and taken into account current market conditions.

Upon your acceptance, oral or written, of the purchase price offered by us, the transaction is complete and legally binding upon the parties. Your verbal acceptance or electronic signature shall result in the immediate transfer of title and ownership of the material to P3M. If we do not get a response from you to the purchase price offered by us within five business days (period starting from the day of submission), this equates to you accepting our offer of purchase. Payment will be issued by us and you will not have the opportunity to return your payment and receive your items back from us.

Disclaimer of Warranty

We issue no warranty whatsoever and do not make any representations or warranties regarding the availability, suitability, reliability, merchantability, non-infringement, capability, usefulness or fitness for any general or particular purpose of the site, or the tools, products or services herein supplied or sold or regarding the characteristics of services provided by or through the site, or regarding the timeliness, accuracy or usefulness of information obtained from or through the site. The site and all content contained via the site are provided to you "As Is, Where Is", without any warranty of any kind, express or implied.

Intellectual Property Provisions

All content provided within or via this site is protected by various Canadian, U.S. and international copyright laws, patent laws, trademark regulations and laws, and various intellectual property laws and international treaties, agreements or licenses. No intellectual property of any nature contained within or via this Site may be copied, published, or broadcast in any way without the written permission of the content owner except for content which is provided under the terms of a license with Share Alike conditions. The content of this Site may not be "framed" or "mirrored". All trademarks presented on or via this Site are owned by their respective owners and may not be used by you in any way.

Choice of Law, Waiver, and Claims

You expressly agree that these Terms and Conditions, and all P3M transactions, will be exclusively governed by the laws of Province of Ontario and must be brought in Barrie, Ontario, without regard to its conflict of law provisions. P3M's failure to exercise or enforce any right or provision of these Terms and Conditions will not be deemed to be a waiver of such right or provision. If any of these Terms and Conditions is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavour to give effect to the parties' intentions as reflected in the provision, and the other terms and conditions will remain in full force and effect. You agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to use of the 'Express Return Envelope' or otherwise with P3M must be filed within one (1) year after such claim or cause of action arose or be forever barred.

Binding Effect

These terms and conditions, including, without limitation, the limitations of liability, will be binding on you and all third parties, including, but not limited to, your successors, assigns, insurance carriers and any other individual or entity asserting any right or claim relating to your transaction with us. In no event will P3M be liable to any third party, including any insurance carrier. We will not be liable for any subrogation claim brought by your insurance carrier, and, by submitting any property or 'Express Return Envelope' to us, you expressly and specifically waive any such subrogation claim on your behalf as well as on the behalf of your insurance carrier.


You agree to indemnify and hold harmless P3M against any and all liability, claims, suits, losses, costs and legal fees (paid in advance) caused by, arising out of or resulting from any breach or claimed breach of these Terms and Conditions, including claims brought by third parties. You further warrant that you will fully, defend, protect, indemnify, and hold harmless P3M and its lawful successors and assigns from any adverse claim thereto.

Force Majeure

We shall not be liable for any delay or failure in performance due to Force Majeure, which shall mean acts of God, earthquake, labour disputes, changes in law, regulation or government policy, riots, war, fire, flood, insurrection, sabotage, embargo, epidemics, acts or omissions of vendors or suppliers, transportation difficulties, unavailability of interruption or delay in telecommunications or third party services (including DNS propagation), failure of third party software or hardware or inability to obtain raw materials, supplies, or power used in or equipment needed. We are not responsible for server downtime under any circumstances.

This policy was last updated on and is effective as of October 01, 2009.

« Your Gold Buyer - P3M Refining - Return to Home P3M Refining - The Gold Buyer with the best Privacy Policy »